Close
Pingen Support

Help with switching to the new Pingen

We’re pleased to support you as you transition from Pingen Classic to the new Pingen.

Thank you. Your message has been sent!
Whoops! Unfortunately, something went wrong.
Please solve Captcha
Wave

Switch from Pingen Classic to the new Pingen

Since the beginning of 2022 the new Pingen is finally available to all customers. To make your transition to the new app as easy as possible, read about switching from Pingen Classic to the new Pingen here.

Switch from Pingen Classic to the new Pingen

What’s the difference between Pingen Classic and the new Pingen?

The main difference is that the new software accepts, validates, and processes your documents. The new Pingen doesn’t yet support all the features of Pingen Classic, but most of them will be added over the course of 2022.

Available features

available

Innovative dispatching cockpit & control center

available

Add multiple users

available

Create & manage multiple workspaces (Organizations)

available

Revised API

available

Integration of Google Drive, OneDrive, Dropbox, Email letter, SFTP, and S3

available

Document validation

available

Correct PDFs online

available

Add a cover page

available

Print letters in color or greyscale

available

Print documents single-sided or double-sided

available

Local & international shipping

available

Different shipping methods per country

available

Sending QR invoices and payment slips

available

Letter tracking until handover to the post

available

Postal track & trace (Switzerland)

available

Digital undeliverable mail processing

available

Individual address & PDF data retention periods

available

Comprehensive shipping statistics

available

Registered letters

available

Send SEPA transfer slips

available

External integrations*

Unavailable features

Not available

Split endless PDFs into individual letters

Early 2023
Not available

Add additional pages to letters

Early 2023
Not available

Access roles for additional users

2023
Not available

2-factor authentication

2023
Not available

Autocredit

2023
Not available

Printed envelopes

Not available

Letter editor/generator with contact management

Not available

Add images to PDFs

Not available

Google Cloud Print integration

* External integration options

For external integrations to work with the new Pingen, they must be updated to use the revised Pingen API. For all external integrations known to us, we regularly check whether the integration has already been optimised for the new Pingen.

If the integration you’re using is not listed, please contact the external integrator directly for more information.

servicenow
Zapier
Available
smallinvoice
smallinvoice
Available
odoo
Odoo
Available
bexio
Bexio
Available
via SMAILD

Switch to the new Pingen. Here’s how it works

In addition to technical improvements, the new Pingen App also comes with a completely new UI. Thanks to its innovative dispatching cockpit and intuitive control center, sending and managing letters is even more convenient!

Try the new Pingen for free

To familiarise yourself with the new Pingen, simply register an account for free and use it in parallel with Pingen Classic. Configure the new Pingen in just a few clicks and dispatch the first letters in moments!

Register for free now
Transfer Credits to the new Pingen
Register for free at the new Pingen
Migration Pingen Settings and Letters

Information about existing letters and settings

Unfortunately, since the new Pingen was developed from scratch, existing letters and settings cannot be transferred. Therefore, we recommend that you keep your Pingen Classic account for a while. This way, you can use Pingen Classic as an archive when doing research.

Transfer Credits to the new Pingen

We gladly transfer your credits from the previous Pingen Classic to the new Pingen. For this purpose, please first enter the billing address in the Organisation Administration under Billing & Credits after registration. This is required so that the correct receipts are generated during the credit transfer. Then please contact Support with the subject line "Credit transfer".

Send support request
Transfer Credits to the new Pingen
Transfer Credits to the new Pingen
Volume Discounts

Volume discounts for monthly mail volumes of 500 letters or more

In contrast to Pingen Classic, the new Pingen works without package logic and monthly basic fees. Instead, Pingen offers discounted prices starting at a monthly mailing volume of 500 letters.

From a monthly shipping volume of 5,000 letters, we also offer individual prices at even more attractive conditions!

Do you send more than 500 letters a month? Then contact our support so we can set up the appropriate discounts for you!

Contact support
Transfer Credits to the new Pingen

superpost: Perfect for the occasional letter mailing

Pingen is a powerful hybrid mail service designed to automate recurring mailings. With superpost, on the other hand, occasional mailings can be sent in seconds - without registration! Simply upload your ready-to-send PDF or write a letter using the superpost letter generator.

Switch to superpost
Transfer Credits to the new Pingen
superpost
Online mail-merge generator

Coming in 2022: Online mail-merge generator

In addition to the new Pingen App, a separate mail- merge generator will also be developed this year. With the mail-merge generator, mail-merge letters can be created directly online without an additional program and sent directly via Pingen!

Discover the new Pingen today

Ready for the new Pingen? With this new innovative software, you can send mail even more efficiently! Register for free to try the new Pingen.

Discover the new Pingen